FAQ

Frequently Asked Questions

What is the cancellation policy?
Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 24 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.

We are also waiving our amenity fee through 4/30/21.

What time is check-in and what time is check-out?
Check-in is at 3 PM, and check-out is 12 PM (Noon). Requests for early check-in and late check-out are subject to availability. Contact the hotel direct to confirm day of.

Is on-site dining available?
There are 3 restaurants at The Wayfarer DTLA for on-site dining, including The Gasligher Social Club, The Rooftop, and Lilly Rose.  

As we continue to navigate through the COVID-19 situation, we want to assure you that the health and well-being of our staff members and guests remains our number one priority. We are following all local ordinances regarding restaurant hours and dining restrictions and continue to follow the guidance of the CDC and local health departments.

What about on-site parking?
The Wayfarer DTLA does not offer onsite parking; however, there is a parking garage located a few buildings away from our hotel. 

Does the hotel accommodate groups or events?
The Wayfarer DTLA is the newest it location for your next group or event. Our on-site Sales team is standing by to help you start planning. For more information, please visit our Gather website section or submit your RFP here.

Is the hotel pet-friendly?
The Wayfarer DTLA is pleased to welcome you AND your pet with a $40 nonrefundable pet fee per stay. View our pet policy here

Does The Wayfarer DTLA offer accessible guest rooms?
We are here for all of our guests. Each of our ADA accessible guest rooms include a roll-in shower or a tub with grab bars. Have a specific question about our ADA rooms or facilities? Please contact our Hotel Manager at (213) 285-4400.

Does the hotel allow smoking? 
No, The Wayfarer DTLA does not permit smoking on property. If it is determined that a room has been smoked in, a $250 cleaning fee will be charged to the credit card on file.