FAQ

Frequently Asked Questions

What is the cancellation policy?
Enjoy peace of mind with flexible cancellations. For all guests requesting to cancel, we are offering waived cancellation fees until 6 pm local time the day prior to arrival for travel dates through 3/31/21. For stays 4/1/21 or later, enjoy flexible cancellation at no charge up to 24 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.

We are also waiving our amenity fee through 4/30/21.

When will the hotel open and when can I book?
The Wayfarer DTLA is NOW OPEN! Come see our brand-new guest rooms and restaurants, including The Rooftop and Lilly Rose.  

What time is check-in and what time is check-out?
Check-in is at 3 PM, and check-out is 12 PM (Noon). Requests for early check-in and late check-out are subject to availability. Contact the hotel direct to confirm day of.

Is on-site dining available?
There are 3 on-site restaurant and bar venues at The Wayfarer DTLA for on-site dining, including The Gasligher Social Club, The Rooftop, and Lilly Rose. Plus, hotel guests receive exclusive access to The Kitchen to prepare meals in DIY fashion.

As we continue to navigate through the COVID-19 situation, we want to assure you that the health and well-being of our staff members and guests remains our number one priority. We are following all local ordinances regarding restaurant hours and dining restrictions and continue to follow the guidance of the CDC and local health departments. Due to COVID-19 and the current situation, Gaslighter and Lilly Rose will be temporarily closed until further notice. 

We are excited to welcome you back to The Rooftop for outdoor dining starting Thursday, February 4! Browse our menu or make your reservation here.

What about on-site parking?
The Wayfarer DTLA does not offer onsite parking; however, there is a parking garage located a few buildings away from our hotel. 

Does the hotel accommodate groups or events?
The Wayfarer DTLA is the newest it location for your next group or event. Our on-site Sales team is standing by to help you start planning. For more information, please visit our Gather website section or submit your RFP here.

Is the hotel pet-friendly?
The Wayfarer DTLA is pleased to welcome you AND your pet with a $40 nonrefundable pet fee per stay. View our pet policy here

Does The Wayfarer DTLA offer accessible guest rooms?
We are here for all of our guests. Each of our ADA accessible guest rooms include a roll-in shower or a tub with grab bars. Have a specific question about our ADA rooms or facilities? Please contact our Hotel Manager at (213) 285-4400.

Does the hotel allow smoking? 
No, The Wayfarer DTLA does not permit smoking on property. If it is determined that a room has been smoked in, a $250 cleaning fee will be charged to the credit card on file.