FAQ

Frequently Asked Questions

What is the cancellation policy?
For all guests requesting to cancel, we are offering waived cancellation fees (excluding prepaid/non-refundable bookings) until 6 pm local time the day prior to arrival for travel dates through December 31, 2020. We are also waiving amenity fees at applicable hotels during this time.

When will the hotel open and when can I book?
The Wayfarer DTLA is NOW OPEN! Come see our brand-new guest rooms and restaurants, including The Rooftop and Lilly Rose.  

What time is check-in and what time is check-out?
Check-in is at 3 PM, and check-out is 12 PM (Noon). Requests for early check-in and late check-out are subject to availability. Contact the hotel direct to confirm day of.

Is on-site dining available?
There are 3 on-site restaurant and bar venues at The Wayfarer DTLA for on-site dining, including The Gasligher Social Club, The Rooftop, and Lilly Rose. Plus, hotel guests receive exclusive access to The Kitchen to prepare meals in DIY fashion.

As we continue to navigate through the COVID-19 situation, we want to assure you that the health and well-being of our staff members and guests remains our number one priority. We are following all local ordinances regarding restaurant hours and dining restrictions and continue to follow the guidance of the CDC and local health departments. Due to the current situation, Lilly Rose will be temporarily closed until further notice. We look forward to serving you again soon.

What about on-site parking?
The Wayfarer DTLA does not offer onsite parking; however, there is a parking garage located a few buildings away from our hotel. 

Does the hotel accommodate groups or events?
The Wayfarer DTLA is the newest it location for your next group or event. Our on-site Sales team is standing by to help you start planning. For more information, please visit our Gather website section or submit your RFP here.

Is the hotel pet-friendly?
The Wayfarer DTLA is pleased to welcome you AND your pet with a $40 nonrefundable pet fee per stay. View our pet policy here

Does The Wayfarer DTLA offer accessible guest rooms?
We are here for all of our guests. Each of our ADA accessible guest rooms include a roll-in shower or a tub with grab bars. Have a specific question about our ADA rooms or facilities? Please contact our Hotel Manager at (213) 285-4400.